Privacy Policy

Effective Date: July 2026

Welcome to Clutcher Online (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://clutcher.online or purchase products from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
PIN Code
Payment Details (processed securely through payment gateways)
Order History

Technical Information

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional offers (only where permitted)

3. Payment Security

Clutcher Online does not store your complete debit card, credit card, UPI PIN, or banking credentials.

All online payments are processed through trusted and secure third-party payment gateways using encrypted connections.

4. Cookies

We use cookies to:

Improve website performance
Remember your preferences
Keep products in your shopping cart
Analyze website traffic
Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Delivery partners
Payment gateway providers
Technology service providers
Government authorities when legally required

Each service provider is expected to maintain appropriate security and confidentiality standards.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no online platform can guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about:

New arrivals
Exclusive offers
Seasonal sales
Product launches

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting our support team.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. Your Rights

You may request to:

Access your personal information
Update inaccurate information
Correct your account details
Delete your account (subject to legal and business requirements)
Withdraw marketing consent

To make any request, please contact our customer support.

10. Children’s Privacy

Our website is intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

Any changes will become effective immediately upon publication on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Clutcher Online

Website: https://clutcher.online

Email: contact@clutcher.online

Phone: +91 8788101541

Business Address:

CITY SURVEY NO. 0040011, 0004, PAGI VAS, JAIN DERASAR ROAD, Borij Derasar Jain Temple, Borij Village, Gandhinagar, Gandhinagar, Gujarat, 382030

India

By using Clutcher Online, you acknowledge that you have read, understood, and agreed to this Privacy Policy.