Terms & Conditions

Effective Date: July 2026

Welcome to Clutcher Online. These Terms & Conditions govern your access to and use of https://clutcher.online. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

1. General

Clutcher Online operates as an online fashion and lifestyle store offering apparel, bags, jewelry, accessories, and other related products. We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

2. Eligibility

To place an order, you must:

Be at least 18 years of age, or
Use the website under the supervision of a parent or legal guardian.

By placing an order, you confirm that all information provided is accurate and complete.

3. Account Responsibility

If you create an account with Clutcher Online, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting access to your account.
All activities carried out under your account.

Please notify us immediately if you suspect unauthorized use of your account.

4. Products & Pricing

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However:

Product colors may vary slightly due to screen settings and lighting.
Prices are subject to change without prior notice.
Promotional offers are available for a limited period and may end at any time.
We reserve the right to correct pricing or product information errors.

5. Order Acceptance

After placing an order, you will receive an order confirmation email or SMS. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

Accept or decline any order.
Cancel orders suspected of fraud or unauthorized activity.
Limit quantities purchased by a single customer.
Cancel orders due to stock unavailability or pricing errors.

If payment has already been made for a cancelled order, the amount will be refunded as per our Refund Policy.

6. Payments

We accept secure payments through trusted payment partners.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Cash on Delivery (where available)

Orders will be processed only after successful payment verification, except for eligible Cash on Delivery orders.

7. Shipping & Delivery

Shipping timelines are provided for reference only and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

For complete details, please refer to our Shipping Policy.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our respective policies.

Customers are encouraged to review our:

Shipping Policy
Return & Exchange Policy
Refund Policy

before placing an order.

9. Intellectual Property

All content available on Clutcher Online, including but not limited to:

Logos
Product Images
Website Design
Graphics
Text
Icons
Videos
Software

is the property of Clutcher Online or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Activities

Users must not:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Distribute malware or harmful software.
Interfere with website functionality.
Copy or misuse website content.
Submit false or misleading information.

Violation of these terms may result in account suspension or legal action.

11. Limitation of Liability

Clutcher Online shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

12. Force Majeure

We shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

Natural disasters
Government restrictions
Pandemic situations
Transportation disruptions
Internet or technical failures
Courier delays

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Gandhinagar, Gujarat, India.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Clutcher Online

Website: https://clutcher.online

Email: contact@clutcher.online

Phone: +91 8788101541

Business Address:

CITY SURVEY NO. 0040011, 0004, PAGI VAS, JAIN DERASAR ROAD, Borij Derasar Jain Temple, Borij Village, Gandhinagar, Gandhinagar, Gujarat, 382030
India

By using Clutcher Online, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.